Contact information
Contact Information
We're always happy to hear from you. Whether you have a question about our products, need help with an order, want to collaborate, or simply want to learn more about Akala Step-In, our team is here to assist you.
Get in Touch
Akala Step-In
Email: madahanabrad@gmail.com
Phone / WhatsApp: +254 769 730 698
Website: www.step-in.co.ke
Business Hours
Monday – Friday: 8:00 AM – 6:00 PM (EAT)
Saturday: 9:00 AM – 4:00 PM (EAT)
Sunday & Public Holidays: Closed
Visit Us
Nairobi, Kenya
Follow Us
Stay connected and follow our journey:
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Facebook
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TikTok
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LinkedIn
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YouTube
We're Here to Help
Contact us if you need assistance with:
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Product inquiries
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Custom or bespoke footwear
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Order tracking
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Returns and exchanges
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Shoe care and maintenance
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Wholesale and retail partnerships
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Corporate gifting
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Media and collaboration opportunities
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Community and donation initiatives
We aim to respond to all enquiries within 24 business hours.
Thank you for choosing Akala Step-In, where every step is handcrafted with purpose, heritage, and excellence.